Terms & Conditons Please read!
The information contained in this website is for general information purposes only. The information is provided by Virtual Mutsami and whilst we endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Virtual Mutsami. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Virtual Mutsami takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
All projects are subject to a deposit of 50% of the total amount quoted, before any work on this project will commence.
The balance on all accounts is payable C.O.D. and no projects will be released until final payment has been received. The costing of this quotation is based on final payment being C.O.D. – should you wish to pay the final 50% on a 30 day account basis, a surcharge of 15% will be added to the total on the attached quotation.
All work, including but not restricted to, animation, sound and concept, remain the property of Virtual Mutsami until fully paid for.
The original source files for this project forever remain the property of Virtual Mutsami Interactive Web Media.
All Virtual Mutsami products are certified ‘Virus Free’ when leaving the premises, and although every effort is made, under no circumstances will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any content, goods or services provided by us.
Deadline and completion dates for this project are to be negotiated with the client and will be subject to all relevant material being made available to Virtual Mutsami for the production of graphical and textual content for this project.
All work produced by Virtual Mutsami will have the branding and credits for this development embedded within the project unless the client lodges an objection at the time of signature of this quotation. Furthermore, all multimedia products, including screensavers will be developed for PC platform only unless otherwise specified.
All textual content that the client wants placed on his website shall be handed to Virtual Mutsami in an already captured, appropriate format – such as word or similar. Should we be required to capture text from brochures, magazines or other printed media there will be a content capturing fee applicable at a rate of R220.00 per hour. All images are to be supplied in digital format via Email or on CD.
There will be a penalty interest rate of 22% per annum levied on all accounts that are not paid on or before the due date reflected on our invoices. Furthermore, any hosting accounts which are 60 days or more overdue will have all web and email services suspended. Should this occur, there will be a re-instatement charge for the domain and related services at a cost of R450.00 per domain. Once months notice period is required for all cancellations of contracts.
Should there be a stringent deadline for this project; a critical path will be provided to the client, outlining the responsibilities of both the client and Virtual Mutsami. Should the client not meet any of his responsibilities in terms of this critical path, the deadline date will no longer be binding on Virtual Mutsami. In this event, a new deadline date will be renegotiated
Should a project take longer than thirty (30) days to complete, albeit due to lack of required project assets from the client, the full amount on this invoice will become due and payable.
All sites developed by Virtual Mutsami will be optimised for Internet Explorer 7.0 and above, Firefox 2.0 and above, current release of Google Chrome, and the current release of Apple Safari. Should the client wish us to develop a web medium visible in all resolutions and specific browsers, this will need to be indicated at the start of a project and will incur extra costs as some browsers may require specialised development to accommodate various elements of your website. Virtual Mutsami cannot and will not be held responsible for any errors or inability to view content on / in a site created by Virtual Mutsami caused by changes or updates that have been made to a browser version/installation by the client viewing the content. Any future instability in the application or website which may be as a result of changes made to browser technology will be rectified at the cost of the client.
Search engine listing is undertaken on the understanding that Virtual Mutsami will program all the META TAG content required by most search engines in order to successfully list your website in the searchable database. We cannot guarantee a specific listing category for any client owing to the very diverse way that search engines index and categorize websites in general. Should you have a need to be ranked very highly on GOOGLE for keywords important to your business, it is recommended that you make use of our SEO services offered under our local brand name SASEO.
.com Domain names are linked to the Dollar exchange rate and are administered by an international body. For this reason all prices offered on a .com domain name are subject to the rate of currency on the date of payment.
Should you opt to have your website hosted by Virtual Mutsami – your hosting contract period shall be for an initial 12 months and thereafter on a month to month basis with a 2 month (60 day) notice period required to cancel your hosting solution and accept transfers for your domains from any outside party.
All hosting of our sites is done internally on our own web servers running either Windows 2003 Server along with SQL server for those clients requiring a robust data engine for the backend of their dynamic web applications or LINUX, PHP & MySQL database systems for sites developed using PHP. Email accounts provided by us at your domain are hosted on our LINUX mail servers, which employ advanced SPAM and VIRUS filtering for the protection of our clients.
Database development is done using SQL 2008 Express edition. Any licences that may be required should the clients site necessitate the use of a corporate or enterprise edition of Microsoft SQL will be for the clients account.
Site backups, data sockets, site statistics and secure certificates for e-commerce web applications can be provided at an extra cost over and above your hosting solution fee.
Once the initial design concept has been agreed upon in terms of colour, design and layout, any changes to this area of the project will attract further charges.
All monthly maintenance contracts are to be paid via “standing order” from the client’s bank into our account.
This quotation is valid for a period of fourteen (14) days from the date of quotation.
For electronic bank transfer payments please use the following details:
Account Name: Virtual Mutsami
Bank: Nedbank Mossel Bay
Branch Code: 162645
Account No: 1626 551 014
What our clients say about us
"Over the last 4 years that you have offered your services to my Company with regards to web hosting , maintenance and SEO and also assistance with preparation of marketing materials for my advertising campaigns.
In this time your professionalism , quality of work and very efficient response time to projects and requests have been above excellence.
I would confidently and highly recommend Virtual Mutsami to any other prospective client interested in acquiring their services."
We have been working with Virtual Mutsami for the past 4 years on a range of web projects. Their turnaround times have always been excellent and their understanding of the job at hand has made each of the projects a pleasure from start to finish. I can highly recommend Virtual Mutsami for all your web development needs. .Maryna Strachan, The Wine Show EDITOR
“Virtual Mutsami’s professionalism is above reproach, they aim to please and I can only say your Web site could not be in better hands.”Garth Dominy, Healthier Homes CEO